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5 Questions State and Local Agencies Can Ask About AI

#artificialintelligence

AI should be impartial, but it can also fail that test. AI may only be as good as the data fed into it, so the old adage of "garbage in, garbage out" applies here. IT managers must be careful with data sets used in machine learning and watch for deeper biases that might be built into any off-the-shelf tools. Thorough testing in this area is critical, not only for a properly functioning system but for one that meets the needs of the local community. EXPLORE: How states augment fraud detection with AI technology.